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| We have a fully
equipped service and repair department in-house. 90 per cent of all
jobs can be completed quickly on our premises. |
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We are able to service and repair many items
of tackle, including reels, rods, stoves, beds and bivvies.
Although some repairs are difficult to price
due to their individuality, we have prepared a tariff for the more
common jobs outlined below. |
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If
you have an item of tackle in need of service
or repair and it is not listed below, please
phone us on +44 (0)1322 292400 for a quotation. |
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| Item |
Standard
Service |
Strip
and Rebuild |
| Free
spool reels |
£10.00
plus parts |
£20.00
plus parts |
| Other
reels |
£7.00
plus parts |
£15.00
plus parts |
| Big Pit
reels |
£10.00
plus parts |
£20.00
plus parts |
| Daiwa SS and Tournament reels |
£10.00
plus parts |
£20.00
plus parts |
| Coleman
single-burner stove |
N/A |
£10.00
plus parts |
| Coleman
double-burner stove |
N/A |
£12.00
plus parts |
| Return
postage (UK) for all the above items is £7.00. |
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| After-Sales
Support |
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Our after-sales
back-up service is second to none. |
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We always do our best to
respond quickly and fairly to any problem
relating to tackle purchased from us.
In the event of a problem,
call us straightaway and we will do whatever
is necessary to resolve it as fast as possible.
We also sell some 'Exclusive'
or 'Branded' items. Because these items can
be identified as having been bought from us,
we are able to pass on several benefits relating
to back-up and service. |
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| Tackle
Box Extended Life Warranty |
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A Tackle Box Exclusive
or Branded Product is not only covered by
the manufacturer's standard warranty, but
is also covered free by our 'Extended Life
Warranty'. At any time in the future (even
10 years from now) the following conditions
will still apply: |
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| FREE
OF CHARGE SMALL REPAIRS |
| In
the case of mail order only, return postage
will be charged. |
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HALF-PRICE
SERVICING AND MAJOR REPAIRS |
Major repairs
carried out by the manufacturer will only
be charged at trade price. |
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| A
LOAN PRODUCT |
In the event
that we are unable to service or repair your
item before you need it again, we will lend
you a replacement for the duration. |
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NB The terms
above apply as long as the manufacturer continues
to supply the relevant parts. The distinction
between 'small' and 'major' repairs is at
our discretion. |
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As always, please call
us for further information (+44 (0)1322 292400). |
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An 'Exclusive & Branded Product
Certificate' (shown left) accompanies each purchase.
Our exclusive and branded products include all
reels, bite alarms, Titan bivvies and selected rods. |
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