Just a line to say thank you to everyone who has helped with my order for a fishing
rod which you kindly despatched to my son in Texas. Special thanks to Jo, in
The mail room, who sorted out this repeat order for me and I am delighted to
say the rod reached my son in the US yesterday, he is so pleased as he is at some
sort of fishing event this weekend. So thank you for your super customer care
And excellent service. Who knows? Maybe coming back for a third rod this time
Kind regards, Rosie
Rosemarie, Lincolnshire30/11/2017, 10:19
The mother brought me a stalking rod for Christmas. Fed Ex messed up the delivery. The Tackle Box refunded the postage and couldn't be more helpful. Will be coming back for sure. Especially as AD have brought my local tackle shop!
Adam Docker27/11/2017, 09:10
Not a carp head although plan to visit France next year. Have found most carp anglers judgemental looking down on others all about the size of one's catch forget the fact fished for over 40 years. Which offends me at times. However that being said although The Tackle Box is more geared towards the carp angler they do cater for all anglers including all coarse, predatory, and sea, trout. The moral of the story is just because not a carp angler they still didn't look down their nose in ignorance. They where only to pleased to help and give advice. May not be a regular customer however have popped in on my travels going back almost 20 years. Not once have left feeling down misguided, robbed of my hard earned money, and not given 100% Customer Focus and Attention. There are some fishing tackle shops who will gladly take your money and are damn right rude and obnoxious. Not willing to help or give any advice. And in a world of modern day angling often left confused with new advancements taken my old school upbringing. Have spent literally thousands in some shops over the years would no longer spend a penny due to poor service. In my books quality products and above all Top Class Customer Service goes a very long way. That's why based on every experience had entering this shop left content. First class service, great staff thoroughly recommended. Even if your going in to spend a pound or a thousand or The Greatest Carp Angler on the planet. Everyone is treated with respect regardless. Cheers
Shaun Luke24/11/2017, 15:03
Probably the best tackle shop there is!
Andy L22/11/2017, 12:42
Robin Richmond20/11/2017, 09:08
Been using them for years and always have what I need. The service is great in both the shop and when ordering over the phone. Always someone there that can assist you with what you need whether it's new rods, end tackle, shelters or rod building. These boys are in the know.
Very helpful staff
Stacey Bond09/11/2017, 13:34
Purchased gift voucher over the phone as a Christmas present which was delivered within a couple of days. The voucher was personalised which looks good but also included were 5 free DVD's on Carp and Big Fish fishing. Absolutely delighted with purchase and the Staff were really cheerful and polite. Would definitely recommend and use again.
Ann Perfect08/11/2017, 13:12
Tom Brydon06/11/2017, 10:18
Very friendly helpful and will give you the best advice to do with your inquiry. If they haven't got what you want in store they will always order it in for you. I've used the Tackle Box for a good few years and very pleased with them.