Specialist Fishing Tackle // Retail & Mail Order

TEL 01322 292400

EST. 1983


Customer Service
Hi I just wanted to let you know that I had really great service from some of your staff, Jason and Tom, recently. I had some work done to an old set of rods which look fantastic with new tip rings etc. The guy that dealt with my request at the desk was excellent both polite, informative and great with his communication over the phone and in person. A refreshing change from the usual poor standards that seem the norm these days. I've been a customer of yours for nearly 30 years now. Best wishes and many thanks
Thanks for a good mail order service, recommend you to any one. Got everything in top condition.
Thanks for the help with ordering and the shipping was super fast to the US 9 days from ordering to my door. You are doing better then some of the US businesses I deal with THANKS AGAIN
Thanks very much for the Nash Black Ops Patrol Pack & other Nash Stuff, all of that stuff I had to put in the Patrol Pack fitted in with ease as you said it would so I'm a Happy Bunny Now:)
A Big Thumbs Up 2 The Tackle Box
The consignment arrived in perfect condition.
Thank you and best regards.
Jake, Thank you for the superb customer service - rare these days !!
I have dealt with Tackle Box for many years, I have parked my lorry outside many times and always been made welcome, I would say that 99% of items I require are always in stock and any advice I need is always given, I always get the impression that I am there best customer and am treated so. If I am not in the area I send for things I need by mail order and always get 1st class service, if there is a better tackle shop in the country then I would like to see it.

My new Delkim Tx-i Plus alarms and Rx-Plus Pro Receiver arrived as promised this morning, many thanks to Jake and the crew, Can't wait to get them on the bank now. Hoping the first time one springs into life, its a real chunk !
Ordered a pair of Free Spirit 11' 2lb tc Barbel Tamers at 21.05 on the 17/05/2016. Received in rural SW France at 13.10 on 20/05/2016 - how's that for stunning service? Rods bought unseen but on the basis of recommendation and I have to say that they look and feel like rods that should cost double what I paid from them. I'm absolutely amazed at the quality. Will be used for barbel and river carp fishing on the River Vienne here in Limousin. Can't wait to give them a go and will give feedback on rods in use. Many thanks to Free Spirit for such a quality product and to The Tackle Box for such amazing service.
Thank you very much. I have received the order with no issues.

Very happy with your service.
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