Sent in my reel for a service. Turn around was superb, the price was way cheaper than expected and the communication 1st class! Cannot fault . Thank you!
Stuart Richardson28/11/2019, 16:08
Thank you for the recent order, very much appreciated that you effortlessly added items to my order and as always are as polite as ever.
May I take this opportunity to say a massive thank you to Jo (or Joy as I kept calling her), her help in your absence was second to none..
Also a huge thank you to Pete the “Boss” whom inspected my ESP floater rod, knowing all of us carp anglers observation to detail. Over the past 17 years of knowing him he has always been a "top bloke” and one of the nicest people I’ve ever met.
Mark Robinson22/11/2019, 09:41
Very good fishing shop and very helpful I recommend 100%
Rafal Iwinski21/11/2019, 17:13
I would like to thank you and your staff for the quick and efficient service I received when ordering a new landing net . I ordered the net on Friday last and was pleasantly surprised when it was delivered the next day. Thank you all very much for your efforts.
Brian Leonard30/10/2019, 13:46
Just wanted to say thanks for the rods that you built, they really are the dog's danglies. Playing action is sweet.
Gregg Beere23/10/2019, 09:10
Was visiting London with my son and as both of us likes to fish, we had to visit The Tackle Box.
Excellent service and nice shop. Recommended.
Greetings from Norway
Artur Klavins07/10/2019, 10:30
Superb service. I needed a spring for my reel. They called me back to discuss my needs then posted the spring out to me 1st class in a padded envelope. All normal you may say.... BUT the cost of the spring was 25 pence ! Yes, 25p (not even £3 inc delivery) and I still got superb service. Can't of made a penny on me ! But gained a new customer for the future . Thanks alot !
Richard Firth05/10/2019, 20:28
Ordered 4 Free Spirits on the recommendation of my brother in law.
Arrived at 7am this morning after ordering 24hrs ago. I must say the service was second to none!! I ordered the wrong size eye (40mm) by accident online. Before they sent them out I received a phone call to make sure the eye size was correct. They changed it there and then before sending. The rods are immaculate.
Thanks for the service!