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Order Statuses

We charge for your order when you place it so this will be the status when your order has been placed successfully.

We have physically received your order in our Mail Order Department and are dealing with the packing and despatch.

We have checked that we have all the information we need to pack and ship your order.

Your order is in the queue awaiting packing and dispatch.

Partial Ship
Part of your order has been dispatched. Remaining items will be dispatched as soon as they are available.

All the items in your order have been dispatched.

Other statuses may be:

Your order has been cancelled. Usually this would be in response to instructions from you.

Order payment has failed.

Your order has remained open, rather than being processed. This may be because you have placed an order for a shipping quote or may be due to a problem with the payment processor.

If your order status is not what you expect, please don't hesitate to contact us: 01322 292400 or mail@tacklebox.co.uk.